NetGrid Host

Sanctions Compliance

How we comply with sanctions regimes and which jurisdictions we cannot serve.

Last updated: 30 August 2026

NetGrid Host Ltd is registered in England and Wales and is required to comply with UK sanctions legislation, as well as applicable EU, US and UN regimes. This document explains how those requirements affect the provision of our services.

1. Applicable Regimes

As a UK-registered company we are bound by the sanctions and export restrictions administered by OFSI (the UK Office of Financial Sanctions Implementation), and we also observe the regimes of the European Union, OFAC (United States) and UN Security Council resolutions.

Compliance is not a commercial preference: it is a legal obligation, and breaching it carries liability for the company and its officers.

2. Jurisdictions We Cannot Serve

Services are not provided
We do not enter into contracts and do not provide services to persons or entities located in, incorporated in, or operating from the following countries and territories:
  • Russia (RU)
  • Belarus (BY)
  • North Korea (KP)
  • Iran (IR)
  • Syria (SY)
  • Libya (LY)
  • Sudan (SD)
  • South Sudan (SS)
  • Central African Republic (CF)
  • Afghanistan (AF)
  • Yemen (YE)
  • Eritrea (ER)
  • Crimea, Donetsk and Luhansk regions of Ukraine

This list may be updated at any time in line with changes to the UK, EU, US and UN sanctions regimes.

Location matters, not citizenship
The restriction is tied to where a user is actually located, not to their citizenship. A citizen of Russia, Belarus or any other listed country who is located outside those jurisdictions may use our services on general terms. The restriction applies where a person is physically present in such a jurisdiction, a company is incorporated there, or the services are used from its territory.

Orders placed from those jurisdictions are declined, and accounts discovered later are terminated. Separately, and regardless of location, we do not provide services to persons or entities designated on UK, EU, US or UN sanctions lists, nor to structures under their control.

3. How We Verify

At registration and payment we assess the country declared by the user, the payment details and technical connection attributes. Where there is reasonable doubt, we may request supporting documents before the service is activated.

Circumvention
Declaring a false country, using intermediaries or technical means to circumvent these restrictions is a material breach of the Terms of Service and results in immediate termination without refund.

4. Consequences and Frozen Funds

If a restriction is identified after activation, the service is terminated. Funds subject to sanctions restrictions cannot be refunded until the circumstances are clarified and, where required, a licence is obtained from the competent authority.

We are obliged to report identified cases to the competent authorities and to provide them with the information they request.

5. Questions and Reports

Questions about this document: [email protected]. Abuse reports: [email protected].