Support Center

We're here to help you 24/7. Our expert team is ready to assist with any questions or issues.

Technical Support

Server issues, network problems, and urgent technical matters

Mon-Fri, 9:00-18:00 UTC

Financial Department

Billing, payments, invoices, and refund requests

Mon-Fri, 9:00-18:00 UTC

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Response within 24 hours

Before you open a ticket

Save yourself a wait — check the knowledge base or our Telegram channel first. Most answers are already there.

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If you are our existing customer, please open a ticket in your client area. This is the fastest way to get technical support with priority handling. Use this contact form only if you are not our client, forgot your account password, or have other general inquiries.

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We post infrastructure notifications, maintenance schedules and incident updates as they happen — join the channel to know about issues before opening a ticket.

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