Privacy Policy

How we collect, use and protect your data. GDPR and UK GDPR compliant.

Last updated: 10 June 2026

1. Data we collect

Account data: name, email, payment details (handled by PCI-DSS providers), registration IP.
Technical data: IP addresses, access logs, service usage data.
Correspondence: support requests and related information.

2. How we use data

Providing and maintaining services, billing, technical support.
Security: preventing fraud and abuse.
Legal obligations and responding to lawful requests from authorities.
Service improvement and, with your consent, marketing — you can unsubscribe at any time.

We do not sell your data

We never sell, rent, or share your personal data with third parties for their marketing.

3. Retention periods

Data type	Period
Active accounts	while the account is active
Closed accounts	up to 24 months (legal obligations, disputes, anti-fraud)
Financial records	7 years (tax and accounting law)
Server logs	typically 90 days

4. Your rights (GDPR / UK GDPR)

Access, rectification, erasure (subject to mandatory retention).
Restriction of and objection to processing, data portability.
Withdrawal of consent and the right to complain to a supervisory authority (ICO, UK).

To exercise your rights, email [email protected] — we respond within 30 days.

5. Security

We apply industry-standard protections: encryption, access controls, and regular security audits. No system is perfectly secure; you are responsible for backups of critical data.

6. Policy changes

Right to amend

We reserve the right to change this Policy at any time without prior notice. Changes take effect upon publication on this page; the current version is always available here and the last-updated date is shown at the top. For material changes affecting your rights, we will make reasonable efforts to notify you where required by law.

7. Only this Policy is binding

Correspondence does not extend this Policy

No correspondence, verbal or written promise — by email, in tickets, in chat — and no information on our site or on third-party resources modifies, supplements or extends this Privacy Policy. Only this Policy is binding; correspondence is not a document. In case of any discrepancy, this Policy prevails.